As all the equipment is removable the rooms are normally set
up without WC support arms and shower chairs etc. The shower
room pictured above
has ALL the available equipment. Please state when booking what
equipment you require and any special requests and/or needs
you may have, as
no two guests needs are the same.
There is a bus stop right outside the hotel (Wilts and Dorset
Bus Co) and Wareham train station that links with London (Waterloo)
is just 4 miles away. Local accessible taxis can collect you
arrangement. Our postcode is BH20 5EE for Sat Nav purposes.
Please use the designated car parking spaces and call ahead for
assistance on arrival with luggage if needed. There is an access
to the hotel to check-in or register your arrival. For wheelchair
guests there is a specially lowered part of the reception desk
for your comfort. If you arrive after the reception has closed
telephone is adjacent to the front door and this will automatically
call staff. All of our public areas, lounges and Restaurant
are easily accessible.
For visually impaired guests we can offer menus in larger print
on request or can read these to you if you'd prefer. We have
floor plan to aid your movement around the hotel. We are
happy to assist if you need any further help finding your way
have a registered Guide / Assistance dog please advise us
when making your booking.
We have a hearing loop at reception but this is portable,
if you have a hearing aid set it to T and let us know.
bedrooms all have red strobe alarm lights to indicate a
potential fire. In
all cases of an alarm staff will be aware if the accessible
rooms have activated this and will inform you quickly of
plan. If the main hotel has triggered the alarm it is likely
will be asked to stay in your bedrooms.
The hotel has accessible toilets on the ground floor, please
be aware that these are entered via a flagstone floor,
which can be
when wet. A temporary ramp can be used in the Castle
Room (small/private dining room) if required. Please acquaint
yourselves with all
the facilities and fire exits.
There are ramps and passive infra-red lighting leading
to the accessible, Dacombe Rooms. Handrails will aid
All these bedrooms have been specifically designed to
be accessible to all, but as everyone's needs differ,
can be moved
or replaced on request. Please view the pictures on
this page to gain
an idea of what you can expect and advise us if you
have any concerns or special requests. We have various numbers
for equipment we don't stock.
Opposite the Dacombe rooms there is a walled garden
with a ramp and an accessible table, if you'd like
a Dorset Cream Tea in the garden, please call reception
The area around the Dacombe rooms has a reasonable
mobile phone signal but this should not be relied
After your stay we would welcome any feedback about
your experiences, having spent so significantly
on the facilities
our service remains a priority.